These terms apply when you use the Sunbridge Energy website at sunbridgeenergy.com.au, including its savings calculator, price lists and written quotes, and when you use our quote tools through an AI assistant such as ChatGPT or Claude.
Last updated: 9 November 2026
Sunbridge Energy Australia Pty Ltd and its state companies, Sunbridge Energy (NSW) Pty Ltd, Sunbridge Energy (VIC) Pty Ltd and Sunbridge Energy (QLD) Pty Ltd, trade as Sunbridge Energy ("Sunbridge", "we", "us" or "our").
Nothing in these terms limits your rights under the Australian Consumer Law, or our obligations as a signatory to the New Energy Tech Consumer Code.
The savings calculator and our AI assistant tools give estimates from the information you provide, typical local electricity rates where you do not give your own, and assumptions about how your household uses power. They are a guide only. They are not a promise of savings and they are not financial advice. Actual results depend on your usage, your electricity plan, the weather and other factors.
A written quote issued on this website or through an AI assistant states the package, the installed price including GST, any rebate applied, what is included and the date it is valid until. It is based on a standard installation at a suitable property in the postcode you give, and it is confirmed at a site inspection. Any extra work the inspection finds is needed is confirmed with you before you sign.
A quote is not a contract. You enter into a contract only when you sign an installation agreement, and your cancellation rights are set out in our Cancellation & Refund Policy.
Rebate amounts depend on eligibility and on the program rules in force on your installation date. Finance is provided by third parties; approval, eligibility criteria and terms apply.
Our tools for AI assistants take only the information needed to work out an estimate or a quote, such as your postcode, your electricity bill figures and how your household uses power. They ask for your name and contact details only when you ask to book a site inspection. How these details are handled is set out in our Privacy Policy.
The AI assistant you use is provided by another company under its own terms and privacy policy. We are not responsible for how an assistant words or presents our information, so please check the price and details on the written quote page before you book.
We work to keep prices, products and information accurate and current, but products, prices and rebates change. We may change, suspend or withdraw the website or any of its tools at any time.
Please do not use the website or its tools unlawfully, or in a way that interferes with their operation or with other people using them.
The content, design and logos on this website belong to Sunbridge Energy or its licensors. Product names and logos belong to their manufacturers.
To the extent permitted by law, including the Australian Consumer Law, we are not liable for loss arising from reliance on estimates or general information on this website or in our AI assistant tools. Your rights for products and installation work are set out in your installation agreement and the Australian Consumer Law.
These terms are governed by the laws of New South Wales, Australia. We may update these terms from time to time, and the date at the top shows the current version.
Questions about these terms: Admin@sunbridgeenergy.com.au or 1300 991 373.